Privacy Policy

Privacy Notice
 
Last updated: October 13, 2026
 
Responsible Party.

ORIGO Coaching S.A.S, operating under the ORIGO HOLOS brand, is responsible for your personal information. For privacy questions or requests, contact info@origoholos.com.
 
Information we Collect.

We collect information you provide through contact forms, registrations, purchases, communications and coaching, including your name, contact details, billing information, goals, assessments, reflections and coaching records. For younger clients, this may include age, parent or guardian details and authorization records.
 
Our website and service providers may also process technical information, including IP addresses, browser and device information, session identifiers and website activity, as applicable to the features used.
 
Coaching may involve sensitive information, including health information, beliefs or other intimate matters. We limit collection to information reasonably necessary for the service and obtain express written consent where required. Please do not submit sensitive information through general contact forms.
 
Purposes.

We use information to respond to inquiries, manage registrations and purchases, deliver digital products, provide and personalize coaching, track progress, communicate about services, process payments, maintain security and meet legal obligations.
 
Marketing communications are optional. You may decline them when registering, unsubscribe using the link provided or contact us at info@origoholos.com. Declining marketing does not affect purchased services.
 
Providers and Disclosures.

We use Wix for website hosting and forms, Coaching Accountable for client management and Stripe for payments. Where used, Gmail supports communications and Weglot supports website translation. Providers process information needed for their functions, subject to applicable contractual and legal protections. Payment credentials are handled by the payment processor; we receive transaction information needed to administer purchases.
 
These providers may process information outside Mexico, including in the United States and other countries. We apply the safeguards and obtain any consent required for international processing or transfers.
 
Access is limited to authorized personnel and providers with a legitimate need. Other disclosures occur only with appropriate authorization or where legally permitted or required, including applicable safety and reporting obligations.

 
Cookies and Tracking.

Our website uses essential Wix cookies, including hs, svSession, XSRF-TOKEN, bSession and server-session-bind, to support security, session management, core functions and system effectiveness.

You may block or delete cookies through your browser settings, although this may affect website functionality.
 
Younger Clients.

Visitors of different ages may browse our website. Coaching involving minors requires age-appropriate arrangements, parent or legal guardian authorization and the young person’s voluntary participation. We obtain consent and verify authorization as required by applicable law. Confidentiality, guardian access to information and safety-related disclosures are explained before enrollment.
 
Parents or guardians may contact us regarding their child’s information. Public forms should not be used by children under 13 to submit personal information; a parent or guardian should contact us on their behalf. Any online collection from children under 13 requires a separate compliant parental-consent process where applicable.
 
Retention and Security.

We retain information only as reasonably necessary for the stated purposes and applicable contractual, tax, legal and recordkeeping obligations. We then delete, anonymize or otherwise dispose of it appropriately. We maintain reasonable administrative, technical and physical safeguards and provide notifications of security incidents where legally required.
 
Your Rights and Choices.

Subject to applicable law, you may request access, correction, cancellation or deletion, oppose processing, limit use or disclosure, or withdraw consent. Mexican law provides rights of Access, Rectification, Cancellation and Opposition (ARCO). Additional rights may apply under the laws of your U.S. state.
 
Email info@origoholos.com with your name, requested action and preferred response channel. For corrections, identify the information to be corrected and provide supporting details. We will explain any reasonably necessary identity or guardianship verification and respond within applicable legal deadlines.
 
Withdrawal does not affect prior lawful processing. Some information may need to be retained by law, and withdrawing consent for information necessary to deliver a service may affect our ability to continue it.
 
Recordings and Testimonials.

Session recordings and publication of identifiable testimonials require separate permission. Declining publicity does not affect access to coaching. Recording purposes, access and retention are explained when permission is requested.
 
Updates.

Changes will be published on this page with an updated date. We will provide additional notice or obtain renewed consent when required by law.